This is a 6-week placement with the potential to be extended beyond this period. The role is paying an hourly rate of £13.00–£13.50 per hour(dependent on experience), working Monday–Friday across a rota shift pattern.
Working hours will include:
- Morning shifts: 8:45am – 5:00pm
- Evening shifts: 1:00pm – 8:00pm (Student Hub open until 8pm)
- Rotating pattern of 2 morning shifts & 3 evening shifts, or 3 evening shifts & 2 morning shifts per week
Key responsibilities of the Student Support and Attendance Officer role include:
- Responding to student queries promptly and professionally
- Monitoring attendance and advising on absence-related matters
- Supporting student wellbeing and identifying safeguarding concerns
- Managing student data and contributing to reporting
- Coordinating campus activities and events
- Acting as a liaison between students and academic staff
- Experience in a student-facing, advisory, customer service, or support role
- Strong communication and interpersonal skills
- A patient, empathetic, and proactive approach
- Confidence working with data and multiple systems (CRM experience desirable)
- Ability to work both independently and as part of a team
For more information on the role, please contact Reiss on 0121 705 0077 or at reiss@kateandco.com. If your application is unsuccessful, your CV will be kept on file for future vacancies.
