This is a customer-facing, varied role across two store locations In Solihull and Studley, supporting customers from enquiry through to purchase and installation. The role offers an hourly rate of £13.80 per hour, working 16 hours per week(Mondays & Saturdays + overtime/holiday cover).
Full UK driving licence required (travel between sites essential)
Key Responsibilities of the Retail Sales & Customer Service Advisor
- Deliver excellent customer service and product advice
- Process sales orders accurately
- Manage appointments, fittings, and installations
- Handle customer enquiries via phone and email
- Maintain diaries and schedules
- Order stock and monitor inventory levels
- Ensure high standards of store presentation
- Support both store locations as needed
- Provide cover for holidays and absences
- Retail sales or customer service experience (preferred)
- Strong communication and organisational skills
- Confident using IT systems and email
- Ability to multitask and prioritise
- Friendly, professional, and proactive approach
- Able to work independently and as part of a team
- Driving licence and own transport essential
- £13.80 per hour
- Part-time hours (16 hours per week) with opportunity for overtime
- Friendly, supportive team environment
- Varied role with real customer interaction
- Opportunity to join a growing business
