Reporting Into the Operations Support Manager, you will be responsible for providing an excellent experience to all visitors, staff, and employees along with additional Reception duties as and when required.
To be considered for the Receptionist role you must have:
- Proven experience of working within a busy reception area, and administration duties in an office environment.
- Ability to handle complex customer service situations.
- Strong written and verbal communication skills
- Ability to deliver outstanding customer service to internal/external stake holders and the general public.
- Available to work flexible hours as and when required.
- Experience of using Microsoft Office software (Word, Outlook, and Teams)
Duties and Responsibilities of the Receptionist role Include:
- Meeting and greeting all visitors, Staff, and employees to the centre.
- Ensuring all security protocols, policies and procedures are adhered to.
- Advise visitors on where to go and liaise with all departments on arrival of visitors for appointments.
- Handling any incoming telephone/email enquiries and forwarding to the relevant department
- Co-ordinate and communicate the booking of Meeting Rooms
- Data entry/collation of data/collation of reports.
- Document production/binding/photocopying/laminating/typing.
- Administration of Pool Car booking process.
- Distribution of post
