Key information: Full-time - 37.5 hours per week - Monday to Friday, 9am - 5pm- fully office based in Solihull.
Are you passionate about data and tech with a talent for solving problems? We are looking for a proactive IT Systems Analyst to join our client in Solihull on a permanent basis. You will play a key part in ensuring IT systems run smoothly and data delivers real value to the business.
This is a varied role that combines IT support, systems management, and data analysis, ideal for someone hands-on with tech and who enjoys working across departments.
Key Duties include:
- Support the smooth day-to-day running of business technology systems
- Liaise with external IT suppliers and manage IT equipment
- Troubleshoot hardware/software issues (Windows PCs, laptops, printers, mobile devices)
- Manage user accounts during onboarding/offboarding processes
- Maintain and improve internal systems
- Clean, transform, and analyse data to support decision-making
- Collaborate on the design and delivery of new software solutions
- Provide system training and technical support across the business
Essential Skills & Experience required to be considered for the role:
- Minimum 2 years' experience in data analysis or IT support
- Strong analytical thinking, attention to detail, and problem-solving skills
- Solid knowledge of computer systems, hardware/software, and network troubleshooting
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
- Ability to work independently and take initiative
Technical and Systems Skills:
- Microsoft Office proficiency (especially Excel - intermediate to advanced)
- Familiarity with Power BI and CRM systems
- IT qualification or equivalent hands-on experience
Desirable:
- Experience with Prospect Soft (CRM) or Pegasus Opera (ERP)
- Basic SQL knowledge
- Background in the manufacturing industry
- HND or degree in Computer Science, Data Analytics, or Information Systems
If this role is of interest, please apply or contact Kirsty Chan on 0121 705 00 77. Should your application be unsuccessful, your CV will be kept on file for future vacancies.
