This role is ideal for a highly organised Estates Coordinator with strong administration, customer service, and reporting experience.
Key Responsibilities of the Estates Coordinator role:
- Coordinate day-to-day Estate Services activities and contractor support.
- Manage contractor payments, purchase orders, and contract variations.
- Monitor and report on KPIs, performance data, and compliance.
- Maintain accurate records, databases, and service trackers.
- Handle customer enquiries and resolve service-related queries.
- Support audits, health & safety reporting, and quality monitoring.
- Monitor shared mailboxes and CRM systems to ensure timely responses.
- Previous experience as an Estates Coordinator or similar coordination role.
- Strong administrative and organisational skills.
- Proficient in Microsoft Excel and Word.
- Experience working to KPIs and tight deadlines.
- Excellent communication and customer service skills.
- Housing, estates, property, or facilities management experience is advantageous.
- Norwich (Hybrid) working
- Full Time Temporary role
- Hourly rate of £14.13 per hour
- Supportive and friendly team environment
