Salary: £27,000PA
Location: Coventry
Working Model: Office based, full time
Overview
We're supporting a well-established organisation in their search for an experienced Credit Controller to join their small finance team. This role is ideal for someone who is confident managing a varied ledger, building relationships with customers, and improving collection processes.
Key Responsibilities
- Manage a portfolio of customer accounts and ensure timely collection of outstanding invoices.
- Monitor aged debt and take proactive action to reduce overdue balances.
- Resolve queries, disputes, and issues that delay payment.
- Allocate payments accurately and maintain up-to-date customer records.
- Prepare weekly/monthly debtor reports for management.
- Work closely with the wider finance team to support cashflow forecasting.
- Assist with process improvements to enhance credit control efficiency.
- Previous credit control experience is essential.
- Strong communication skills with the ability to build positive customer relationships.
- Confident in managing high-volume ledgers and prioritising workload.
- Strong attention to detail and proactive in resolving issues.
- Intermediate Excel skills (VLOOKUPs / pivot tables desirable).
- 25+ days holiday
- Pension
- On-site parking
- Training and development opportunities
- Supportive and friendly team environment
