Client Relationship Manager

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Contract Type:

Full Time

Location:

Industry:

Sales & Account Management

Contact Name:

Kirsty

Contact Email:

kirsty@kateandco.com

Contact Phone

0121 705 00 77

Published

26-Jan-2026

Client Relationship Manager

We are seeking an experienced and motivated Client Relationship Manager to join a purpose-driven financial lending organisation who support small businesses. This is an exciting opportunity for someone who thrives on building relationships, generating opportunities, and making a real economic impact.

Reporting to the Head of Business Development, you will be responsible for generating viable loan enquiries, developing strong referral networks, and preparing high-quality lending proposals. You will play a key role in growing deal flow while maintaining excellent relationships with borrowers and professional intermediaries.

This role involves a mix of office, home, and field-based work, with occasional early morning or evening commitments to attend networking and industry events.

Key Responsibilities as a Client Relationship Manager will include:
  • Develop, grow, and maintain strong referral relationships with banks, brokers, accountants, business advisers, and other intermediaries
  • Proactively generate and manage loan enquiries, building a strong pipeline of viable opportunities
  • Qualify initial enquiries and guide potential borrowers through the application process
  • Meet with prospective clients to assess business needs and gather information for robust credit appraisals
  • Prepare loan applications for presentation to the credit sanctioning team
  • Maintain accurate customer records and interpret key financial data for reporting and monitoring
  • Build and maintain long-term client relationships, including portfolio monitoring and support with arrears management when required
  • Promote lending services at networking events, conferences, and trade fairs
  • Contribute to strategic planning, continuous improvement initiatives, and cross-functional working groups
  • Adhere to organisational policies, procedures, and performance frameworks
About You:
You will be a confident relationship-builder with a strong commercial mindset and experience in business development within lending, or financial services. 

Benefits:
  • 28 days annual leave plus Bank Holidays and your birthday
  • Flexible working hours (8am-10am start / 4pm-6pm finish)
  • Up to 10% employer pension contribution
  • Life assurance (4x basic salary, after qualifying period)
  • £250 annual personal development allowance
  • Health Cash Plan and Hospital Treatment Insurance
  • Discretionary annual bonus
  • Ongoing professional development opportunities
If you're passionate about supporting small businesses and want to play a key role in driving sustainable growth, we would love to hear from you!

For more information or a confidential chat please contact Kirsty at kirsty@kateandco.com or call 0121 705 00 77
Apply Now
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Contract Type:

Full Time

Location:

Industry:

Sales & Account Management

Contact Name:

Kirsty

Contact Email:

kirsty@kateandco.com

Contact Phone

0121 705 00 77

Published

26-Jan-2026

Client Relationship Manager

We are seeking an experienced and motivated Client Relationship Manager to join a purpose-driven financial lending organisation who support small businesses. This is an exciting opportunity for someone who thrives on building relationships, generating opportunities, and making a real economic impact.

Reporting to the Head of Business Development, you will be responsible for generating viable loan enquiries, developing strong referral networks, and preparing high-quality lending proposals. You will play a key role in growing deal flow while maintaining excellent relationships with borrowers and professional intermediaries.

This role involves a mix of office, home, and field-based work, with occasional early morning or evening commitments to attend networking and industry events.

Key Responsibilities as a Client Relationship Manager will include:
  • Develop, grow, and maintain strong referral relationships with banks, brokers, accountants, business advisers, and other intermediaries
  • Proactively generate and manage loan enquiries, building a strong pipeline of viable opportunities
  • Qualify initial enquiries and guide potential borrowers through the application process
  • Meet with prospective clients to assess business needs and gather information for robust credit appraisals
  • Prepare loan applications for presentation to the credit sanctioning team
  • Maintain accurate customer records and interpret key financial data for reporting and monitoring
  • Build and maintain long-term client relationships, including portfolio monitoring and support with arrears management when required
  • Promote lending services at networking events, conferences, and trade fairs
  • Contribute to strategic planning, continuous improvement initiatives, and cross-functional working groups
  • Adhere to organisational policies, procedures, and performance frameworks
About You:
You will be a confident relationship-builder with a strong commercial mindset and experience in business development within lending, or financial services. 

Benefits:
  • 28 days annual leave plus Bank Holidays and your birthday
  • Flexible working hours (8am-10am start / 4pm-6pm finish)
  • Up to 10% employer pension contribution
  • Life assurance (4x basic salary, after qualifying period)
  • £250 annual personal development allowance
  • Health Cash Plan and Hospital Treatment Insurance
  • Discretionary annual bonus
  • Ongoing professional development opportunities
If you're passionate about supporting small businesses and want to play a key role in driving sustainable growth, we would love to hear from you!

For more information or a confidential chat please contact Kirsty at kirsty@kateandco.com or call 0121 705 00 77
APPLY NOW
Interested in this job?
Save Job

Share this job

Create a job alert and be notified of similar roles via email
Create As Alert

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SCHEMA MARKUP ( This text will only show on the editor. )