Key Responsibilities of the Client Associate Role:
- Manage diaries, appointments, and case administration.
- Handle calls, emails, and meet-and-greet duties.
- Upload and release medical reports (GDPR compliant).
- Liaise with GPs, specialists, patients, and third parties.
- Maintain accurate records and support health surveillance activities.
- Strong admin skills and confident with MS Office.
- Excellent attention to detail and organisation.
- Professional, discreet, and customer-focused.
- Able to prioritise, work independently, and as part of a team.
- Location: Derby (with hybrid working—1 day WFH after training)
- Hours: Full-time, 37.5 hrs/week (core hours 08:00–18:00, Mon–Fri)
- Salary: £24,000 per annum
- Pension (up to 6%), life assurance
- 25 days holiday + bank holidays, increasing with service
- Birthday day off, gym discount, cycle to work, health cashback plan
